Privacy Policy

Hotel Rincón de navarrete

In compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC, ULBALTER, S.L. (hereinafter, “HOTEL RINCÓN DE NAVARRETE“) informs you that the personal data provided to us will be incorporated for processing in automated files.

HOTEL RINCÓN DE NAVARRETE, as data processor, undertakes to respect and follow the  obligations arising from the Data Protection Laws, according to the Organic Law 15/1999 of December 13, 1999, on the Protection of Personal Data, the Royal Decree 1720/2007 of December 21, 2007, and any other provisions that may be applicable at an  time to these Conditions as well as to the Services provided.

1.- RGPD (General Data Protection Regulation)

  • Responsible: ULBALTER, S.L. ("HOTEL RINCÓN DE NAVARRETE")
  • CIF: B-44101921
  • Adress: Avda. Valdemarín 91, Bloque B, 1º D, 28023 – Madrid (España)
  • Phone: +34 978 731 555
  • Email: contacto@hotelrincondenavarrete.es

2.- PURPOSES

HOTEL RINCÓN DE NAVARRETE will handle your personal data provided through this website, as well as  those provided in the future by any other means, for the following purposes:

  • Management of reservations, guest registration and management of their stay, including the processing of the data to be able  to fulfil an accomodtion contract in the hotel and/or for complementary service associated with it, for  individual or group reservations, both through the website and the reservation center, as well as sending confirmation or documents the regarding reservation made and its conditions and to offer the requested information through the website form.
  • Attend and process requests for products and services offered by HOTEL RINCÓN DE NAVARRETE. This includes the storage and processing of your data in order to manage our services, sending reminders, technical notices, updates of contracted services, among others, as well as record and manage the resolution of online incidents, including our customer service to process your request.
  • Send you commercial and advertising communications, as well as inform you of services offered by HOTEL RINCÓN DE NAVARRETE, as long as you have not objected to it. HOTEL RINCÓN DE NAVARRETE may send you commercial communications by electronic means, such as email, Whatsapp or sms.
  • To create a commercial profile in order to be able to show you advertising tailored to your tastes, based on the information you provide us, as well as based on your stays in our hotel. No automated decisions will be made on the basis of this profile that have legal or other significant effects for you. Please note that the study of your behavior as a customer allows us to improve your experience at HOTEL RINCÓN DE NAVARRETE.
  • Prevention of abuse and fraud in the use of our services (for example, fraudulent activities, denial of service attacks, sending spam, among others).
  • Transfer of data to the proper authorities, as  long as they are required in accordance with legal and regulatory provisions.
  • Manage the recruitment processes.

3.- DATA STORAGE

HOTEL RINCÓN DE NAVARRETE will handle your personal data provided through this website, as well as those provided in the future by any other means, for the following purposes:

  • The personal data provided will be store as long as the relationship with HOTEL RINCÓN DE NAVARRETE is maintained and its deletion is not requested by the interested party. They will be kept in accordance with the legal deadlines established in tax and accounting matters, taking as reference the last communication.
  • HOTEL RINCÓN DE NAVARRETE will keep your personal data relating to reservations for as long as necessary to fulfill the purposes described in this document. At the end of the relationship between the client and the hotel for any reason, personal data will be kept in the event that could result in liability with HOTEL RINCÓN DE NAVARRETE and the user and / or in compliance with other regulatory frameworks that apply to the entity or a standard with the status of law that requires the conservation of these. The personal data will be kept in a way that allows the identification and exercise of the rights of those affected and under the legal, technical and organizational measures necessary to ensure the confidentiality and integrity of these.
  • Curricula Vitae will be kept for a maximum period of one year, at the end of which time they will be automatically destroyed, in compliance with the principle of data quality.

4.- LEGAL STANDING

As the communication of personal data is a legal or contractual requirement and a necessary requirement to provide information, send offers, resolve technical issues or to formalize a contracting process of our products and services, the interested party is informed that it is obliged to provide personal data as well as data of the contracting company, and likewise that the consequences of not doing so may result in the non provision of the requested service.

The legal basis for processing data is the consent of the persons concerned for:

  • Making and booking reservations, both for individuals and groups, either through the website or the reservation center, and/or any other means.
  • Guest check-in at HOTEL RINCÓN DE NAVARRETE and management of their stay.
  • The processing and management of any request for information or inquiry about our services through any of the forms of contact that are made available on this website.
  • Sending commercial communications made by HOTEL RINCÓN DE NAVARRETE.
  • Management for human resources recruitment.

5.- RECIPIENTS

The recipients of your personal data are described below:

  • State Security Forces and Bodies: The personal data of guests and clients provided when registering at HOTEL RINCÓN DE NAVARRETE will be communicated to the State Security Forces and Bodies in compliance with the provisions of the 12th of the Organic Law 1/1992, of February 21 on the protection of citizen security, modified by the Organic Law 4/2015, of March 30, on the protection of citizen security.
  • HOTEL RINCÓN DE NAVARRETE in order to send you commercial communications and promotional offers about services, including information about new promotions and discounts on room reservations, information to improve your stay in the future, as well as any other information related to HOTEL RINCÓN DE NAVARRETE services.

6.- ORIGIN

The personal data is obtained directly from the interested parties, from our partners, and online booking platforms such as Booking, Expedia, Edreams etc.

The categories of personal data provided to us by our employees are as follows:

  • Identification data: name, surname, address and nationality.
  • Contact information: e-mail address and telephone number.
  • Other data: data provided by the interested parties themselves regarding the reservation in the open fields of the forms available on these platforms and the reservation center.

7.- RIGHTS

The user authorizes and accepts that HOTEL RINCÓN DE NAVARRETE will be able to introduce his personal data, his name and other details included in the Contact Form, in a computer file directory, whose responsible and holder is HOTEL RINCÓN DE NAVARRETE, for internal use and with the purpose of facilitating HOTEL RINCÓN DE NAVARRETE the provision of the services, unless the user gives specific written instructions on the contrary, understanding that the completion of the mentioned form implies his consent to carry out the above mentioned treatment.

Any person has the right to obtain confirmation as to whether or not “HOTEL RINCÓN DE NAVARRETE” is processing personal data concerning them. Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected.

In certain circumstances, the people concerned may request that we limit the processing of their data, in which case we will only retain the data for the exercise or defense of claims. In certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data. In this case, the entity will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

If you have given your consent for any specific purpose, you have the right to withdraw the consent given at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

Therefore, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of persons regarding the process of Personal Data and on the free movement of such data and repealing Directive 95/46/EC, you may exercise your rights by sending an express request.

To do so, you may write to ULBALTER, S.L. (HOTEL RINCÓN DE NAVARRETE) – Avda. Valdemarín 91, Bloque B, 1º D, 28023 – Madrid (Spain), Phone: +34 978 731 555, contacto@hotelrincondenavarrete.es, together with the pertinent documentation that legally identifies the applicant’s data.

In case you feel that your rights concerning the protection of your personal data have been violated, especially when you have not obtained satisfaction in the exercise of your rights, you can file a complaint with the competent Data Protection Supervisory Authority through its website: www.agpd.es.

8.-CONFIDENCIALITY

Any data and information sent to HOTEL RINCÓN DE NAVARRETE, whatever their format and support, will be treated with absolute confidentiality and reserve. Only in case that the State Security Forces and Corps, require access to such information, under the strict terms of current legislation and all other legally established cases, it will be provided as required by law.

9.- THIRD PARTY SERVICES

HOTEL RINCÓN DE NAVARRETE has presence in portals, social networks and third party services for which, if you wish to know the privacy conditions, you should check the policies provided by them.

The website may contain links to other websites. Please note that we are not responsible for the privacy and data process of other websites. This Privacy Policy applies only to information collected on the website. We recommend you to read the privacy and data process policies of other websites that you link to from our website.

HOTEL RINCÓN DE NAVARRETE will handle the data in each social network according to the rules established for that purpose by each social network. Therefore, and unless noted otherwise, HOTEL RINCÓN DE NAVARRETE can inform its followers in the corresponding social network about our activities, events, and other related topics, including attention to the follower, through the channels that the social network provides for that purpose.

HOTEL RINCÓN DE NAVARRETE will not extract personal data from social networks, unless the user gives us express consent.

10.- COOKIES

HOTEL RINCÓN DE NAVARRETE displays information about its Cookie Policy at the bottom of any page of the “web site” with each login so that you are aware.

Given this information, it is possible to carry out the following actions:

  • Accept: this warning will not be displayed again while you access any page of the site during the current session.
  • Read more: you can obtain more information about what cookies are, know the Cookies Policy of HOTEL RINCÓN DE NAVARRETE and modify the setting of your browser to restrict or block the cookies of HOTEL RINCÓN DE NAVARRETE at any time. In case of restricting or blocking cookies, you may see reduced the functionality of the web.
  • Continue browsing or move along the scroll bar: in which case we consider that you accept its use.

For more information, please visit our Cookies Policy.

11.- UPDATES AND MODIFICATIONS

HOTEL RINCÓN DE NAVARRETE reserves the right to modify and/or update the information on data protection, when necessary for the correct fulfillment of the Data Protection Regulation. Should any modification occur, the new text will be published on this page, where you can access the current policy. In each case, the relationship with users will be regulated by the rules in force at the precise moment when the website is accessed.

Use of this website constitutes acceptance of this privacy policy.